![]() Once the network has been forgotten from your device, rejoin it and enter your wifi password again. Tap on the network name and press the “Forget this Network” option. On an iPhone for example, open your settings then go to wifi, make sure your wifi is on and that you are connected to the correct network, it will show a blue check mark next to it. If all of the blue lights on your hue bridge are solid and the hue application is still unable to find the bridge can be resolved by forgetting your network from your device. If you are unable to connect, but all lights on the bridge are solid You can also try disabling all other networks except the main one you want to use and try to connect again, it if connects this way try re-enabling these other networks and see if it remains connected. There is not a way to define which one the bridge appears on. The hue bridge will sometimes only be able to connect through one of these multiple networks. ![]() If you have multiple wireless networks such as a guest network, a 2.4ghz network, and a 5.0ghz network please try to connect to each network and then go into the hue application Settings/Find bridge and try to connect to your bridge again. Your device connects to the hue bridge through your wireless network, please ensure your wifi is on on your device and that you are connected to the same wireless network coming from the router your bridge is plugged into. If it still does not come back, try moving the bridge to another ethernet port on your router and wait for about 5 minutes for everything to come back up. If the 3rd or Internet light on your hue bridge is flashing, first try unplugging the power from your bridge and router for 30 seconds and reconnect them.
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